Shipping Policy

Shipping Policy

Last Updated: July 19, 2026

Thank you for shopping with Jean Luxe Studio. We are committed to delivering your order safely and as quickly as possible.

Order Processing

  • All orders are processed within 1–3 business days after payment has been successfully received.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • During peak seasons, sales, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times are as follows:

  • United States: 3–7 business days

  • Canada: 5–10 business days

  • United Kingdom: 5–10 business days

  • Europe: 5–12 business days

  • Australia & New Zealand: 7–14 business days

  • International Orders: 7–21 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to weather, customs processing, carrier issues, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated automatically at checkout based on your location and selected shipping method.

We may also offer free shipping on qualifying orders or during promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking information to monitor the progress of your delivery.

International Shipping

We proudly ship to many countries worldwide.

International customers are responsible for any customs duties, import taxes, VAT, or other fees required by their country's customs authorities. These charges are not included in the purchase price or shipping cost.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

Jean Luxe Studio is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery timeframe or appears to be lost in transit, please contact us. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide your order number along with clear photos of the damaged item and packaging. We will review your claim and arrange a suitable resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact us through the Contact page on JeanLuxeStudio.com. Our customer support team is happy to assist you.