Shipping policy

Shipping Policy

At JeanLuxeStudio, we're committed to delivering your order as quickly and securely as possible.

- Order Processing: Orders are processed within 1–3 business days (excluding weekends and holidays).
- Shipping Time: Standard delivery typically takes 5–12 business days, depending on your location.
- Tracking: Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can monitor your package.
- Shipping Delays: Delivery times may vary during holidays, peak seasons, or due to customs clearance and carrier delays.
- Customs & Duties: International orders may be subject to customs duties or taxes imposed by your country. These charges are the customer's responsibility.
- Incorrect Address: Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages due to incorrect shipping information.
- Lost or Damaged Packages: If your order arrives damaged or is lost in transit, please contact our support team within 7 days of the expected delivery date so we can assist you.

Thank you for shopping with JeanLuxeStudio. We appreciate your trust and are committed to providing a smooth shopping experience.